The starting point for reporting on sustainable development in the Triglav Group and in Zavarovalnica Triglav is the Global Reporting Initiative (GRI G3), which served as the basis for this report. Data are collected by the specialised departments of the parent company, which, as the entity in charge of reporting, reports on all aspects of sustainable development. In daughter companies data collection in accordance with GRI guidelines is being gradually introduced. Where indicators are already followed at the Group level, reports are accordingly prepared at the level of the parent company.
Sustainable development reports, based on the Group's social responsibility, are produced annually for both the previous year and the current year simultaneously. A previous report for 2010 was published in April 2011. The Sustainable Development Report forms part of the Triglav Group's Annual Report.
The topics in the report were selected in dependence of their relevance and importance for summarising the objectives and effects on the sustainable development of the Triglav Group, in line with the purpose of the report. There were no changes of data provided in previous reports which would have affected the state of affairs.
The business, markets, organisational structures, composition and profiles of the Triglav Group and Zavarovalnica Triglav are described in the Section 1. The Triglav Group in 2011, whilst the ownership structure and relevant changes are outlined in Section Share capital and shareholders of Zavarovalnica Triglav.
Key stakeholder groups and corporate governance
The corporate governance structure and the principles of corporate governance of the parent company and subsidiaries are presented in the Corporate Governance Statement, included in the Management Report. The Management Board of Zavarovalnica Triglav is appointed pursuant to the Articles of Association. The principles of corporate governance of the Triglav Group are set out in the Governance Policy (published at www.triglav.eu, section Public Notices - 2010) and stem from both the Slovene Corporate Governance Code and international good practices.
The key stakeholder groups include shareholders, insurers, policy holders, insured persons, public entities, supervisory bodies, suppliers, creditors, employees, analysts, media and local and broader communities. Stakeholders and strategies defining communication and cooperation with them are also set out in the Governance Policy. Cooperation exists with all of the stakeholder groups related to the parent company and subsidiaries of the Triglav Group. In this context, integrated and active communication with all publics plays a crucial role, as well as responsible dialogue with the environment in which business is conducted. Special attention is devoted to internal communication among the employees of Zavarovalnica Triglav and the Triglav Group.
Small shareholders may submit their queries and initiatives to the Supervisory Board of Zavarovalnica Triglav by e-mail, while employees may turn directly to the Works Council and to the employee representative on the Supervisory Board.