Gross claims paid from reinsurance contracts by Pozavarovalnica Triglav Re totalled EUR 55.6 million, or 10% less than the preceding year. This significant decrease was caused by lower gross claims settled in the Triglav Group in other classes, i.e. damage to property insurance and land motor vehicle insurance, due to favourable loss events in Eastern and South Europe. Gross claims settled in general liability insurance were higher by as much as 134% (due to a claim settlement with a large policyholder).
Gross claims paid in business outside the Triglav Group totalled 19% more, which was above all a result from claims paid for devastating events in 2011 and 2010. The most significant natural disaster, the earthquake and tsunami in Japan, had the greatest impact on Pozavarovalnica Triglav Re's business in 2011, followed by the earthquake in New Zealand, severe floods in Australia and Copenhagen, Denmark, and the most severe monsoon rainfall in Thailand in recent decades, which lasted for as long as four months. In business with the Triglav Group, there were no extraordinary loss events with significant impact on Pozavarovalnica Triglav Re's operations.