- Statement of Management's Responsibilities
- Independent Auditor's Report
- The consolidated financial statements
- Notes to the Consolidated Financial Statements
- General Information
- Main Accounting Policies
- Main Assumptions
- Risk Report
- Segment Reporting
- Notes to the Statement of Financial Position
- Notes to the Income Statement
- Premium income
- Income from financial assets
- Expenses from financial assets and liabilities
- Fair value gains and losses
- Realised gains and losses
- Other insurance income
- Other income
- Claims
- Change in other insurance-technical provisions
- Expenses for bonuses and discounts
- Acquisition costs and other operating expenses
- Other expenses from insurance operations
- Other expenses
- Income tax expense
- Other Information
- Appendix
7.8 Claims
Claims
|
|
|
in EUR |
|
|
2011 |
2010 |
|
NON-LIFE INSURANCE |
|
|
|
Gross claims settled |
413,518,015 |
448,483,223 |
|
Income from gross subrogated receivables |
-22,604,920 |
-24,743,559 |
|
Reinsurers’ share of gross claims settled |
-23,200,038 |
-30,576,036 |
|
Co-insurers’ share of gross claims settled |
749,462 |
427,720 |
|
Change in gross claims provisions |
-4,377,568 |
-3,761,779 |
|
Change in gross claims provisions for re/co-insurer’s share |
2,851,930 |
-2,723,529 |
|
NET CLAIMS INCURRED ON NON-LIFE INSURANCE |
366,936,881 |
387,106,040 |
|
LIFE INSURANCE |
|
|
|
Gross claims settled |
140,482,689 |
107,291,185 |
|
Change in gross claims provisions |
-827,641 |
-285,576 |
|
NET CLAIMS INCURRED ON LIFE INSURANCE |
139,655,048 |
107,005,609 |
|
HEALTH INSURANCE |
|
|
|
Gross claims settled |
62,541,802 |
57,361,376 |
|
Subrogation income |
-65,371 |
-66,766 |
|
Change in gross claims provisions |
391,436 |
436,755 |
|
Equalisation scheme expenses |
6,657,237 |
5,861,892 |
|
TOTAL NET CLAIMS INCURRED ON HEALTH INSURANCE |
69,525,104 |
63,593,257 |
|
NET CLAIMS INCURRED TOTAL |
576,117,033 |
557,704,906 |
Overview of net claims incurred by insurance class in 2011
|
|
|
|
in EUR |
|
Insurance class |
Gross claims |
Reinsurers’ share |
Net claims incurred |
|
Accident insurance |
27,727,094 |
-578,751 |
27,148,343 |
|
Health insurance |
63,365,805 |
-29,982 |
63,335,823 |
|
Land motor vehicle insurance |
114,822,402 |
-9,195,630 |
105,626,772 |
|
Railway insurance |
1,177,697 |
0 |
1,177,697 |
|
Aircraft insurance |
350,279 |
-66,025 |
284,254 |
|
Marine Insurance |
1,520,554 |
-62,240 |
1,458,314 |
|
Cargo insurance |
3,821,103 |
-1,067,552 |
2,753,551 |
|
Fire and natural forces insurance |
42,904,406 |
-13,375,604 |
29,528,802 |
|
Other damage to property insurance |
70,704,964 |
-12,812,500 |
57,892,464 |
|
Motor TPL insurance |
130,239,045 |
-8,959,297 |
121,279,748 |
|
Aircraft liability insurance |
615,551 |
-549,405 |
66,146 |
|
Marine liability insurance |
176,412 |
-3,891 |
172,521 |
|
General liability insurance |
21,412,649 |
-2,614,576 |
18,798,073 |
|
Credit insurance |
17,869,802 |
-1,970,851 |
15,898,951 |
|
Suretyship insurance |
1,850,439 |
-822,920 |
1,027,519 |
|
Miscellaneous financial loss insurance |
4,286,905 |
-2,852,797 |
1,434,108 |
|
Legal expenses insurance |
4,785 |
82 |
4,867 |
|
Travel assistance insurance |
5,765,623 |
-318,885 |
5,446,738 |
|
TOTAL NON-LIFE INSURANCE |
508,615,515 |
-55,280,824 |
453,334,691 |
|
Life insurance |
88,162,604 |
-116,749 |
88,045,855 |
|
Unit-linked life insurance |
27,976,054 |
0 |
27,976,054 |
|
Capital redemption insurance |
24,344,033 |
0 |
24,344,033 |
|
TOTAL LIFE INSURANCE |
140,482,691 |
-116,749 |
140,365,942 |
|
TOTAL |
649,098,206 |
-55,397,573 |
593,700,633 |
|
Consolidation adjustments |
-32,555,697 |
32,197,532 |
-358,165 |
|
TOTAL |
616,542,506 |
-23,200,038 |
593,342,468 |
Gross claims include gross claims settled and assessment costs divided by function, not reduced by subrogation receivables (see Section 7.11 Acquisition costs and other operating expenses).
Overview of net claims incurred by insurance class in 2010
|
|
|
|
in EUR |
|
Insurance class |
Gross claims |
Reinsurers’ share |
Net claims incurred |
|
Accident insurance |
29,576,277 |
-637,420 |
28,938,857 |
|
Health insurance |
58,114,256 |
-55,973 |
58,058,283 |
|
Land motor vehicle insurance |
132,501,504 |
-13,829,866 |
118,671,639 |
|
Railway insurance |
913,146 |
0 |
913,146 |
|
Aircraft insurance |
1,984,709 |
-1,461,466 |
523,243 |
|
Marine Insurance |
1,400,095 |
-75,272 |
1,324,823 |
|
Cargo insurance |
1,982,977 |
-643 |
1,982,334 |
|
Fire and natural forces insurance |
49,888,653 |
-18,751,744 |
31,136,909 |
|
Other damage to property insurance |
80,655,804 |
-21,829,083 |
58,826,721 |
|
Motor TPL insurance |
137,711,219 |
-7,742,182 |
129,969,038 |
|
Aircraft liability insurance |
1,394,606 |
-1,336,399 |
58,207 |
|
Marine liability insurance |
245,677 |
-14,782 |
230,895 |
|
General liability insurance |
19,983,543 |
-965,760 |
19,017,783 |
|
Credit insurance |
18,521,752 |
-993,797 |
17,527,955 |
|
Suretyship insurance |
649,854 |
-187,466 |
462,388 |
|
Miscellaneous financial loss insurance |
6,581,790 |
-4,328,569 |
2,253,221 |
|
Legal expenses insurance |
6,400 |
-120 |
6,280 |
|
Travel assistance insurance |
5,810,710 |
-316,885 |
5,493,825 |
|
TOTAL NON-LIFE INSURANCE |
547,922,973 |
-72,527,425 |
475,395,548 |
|
Life insurance |
84,898,580 |
-162,101 |
84,736,478 |
|
Unit-linked life insurance |
18,568,703 |
0 |
18,568,703 |
|
Capital redemption insurance |
3,904,953 |
0 |
3,904,953 |
|
TOTAL LIFE INSURANCE |
107,372,236 |
-162,101 |
107,210,134 |
|
TOTAL |
655,295,209 |
-72,689,527 |
582,605,682 |
|
Consolidation adjustments |
-42,159,425 |
42,113,491 |
-45,934 |
|
TOTAL |
613,135,784 |
-30,576,036 |
582,559,748 |
Reinsurance result
|
|
|
in EUR |
|
|
2011 |
2010 |
|
Reinsurance premiums |
-79,191,128 |
-74,371,737 |
|
Changes in reinsurers’ share of unearned premiums |
3,152,548 |
1,618,404 |
|
Reinsurers’ share of claims |
23,200,041 |
30,148,316 |
|
Changes in claims provisions for reinsurers’ shares |
2,851,927 |
2,723,529 |
|
NET RESULT FOR REINSURANCE OPERATIONS |
-49,986,612 |
-39,881,488 |
|
Reinsurance commission |
2,450,904 |
-1,893,168 |
|
GROSS REINSURANCE RESULT |
-47,535,708 |
-41,774,656 |